We ordered this as a gift and usually make our purchases in the NYC store. For whatever reason, it was shipped from Chicago. I understand the Christmas debacle regarding shipping, but 8 days? The chocolate was not as fresh as we had expected when ordering. A refund or fresh box of chocolate would have been the right customer service response.

I discovered Teuscher at their Rockefeller Center store many years ago, and have loved them ever since. Decadent, delicious, and if you can keep yourself from devouring them, a perfect gift.

My experience, is so good

The best chocolates ever, my one gripe- don’t include a white chocolate. If I wanted a white one, I would have requested it. They are too expensive to be throwing one of nine in the garbage!

I loved the truffles.

The variety was very interesting. The quality outstanding and for our anniversary, this was the perfect gift. Especially in this time of rarely going out..... nice treat. I would strongly recommend this item.

The lady on her 102 Birthday was very happy with these Pralinées. I am Swiss and should know better living in Mexico

This was my first time to deal with the Chicago location, as before I've dealt with the one in Manhattan. I EXPECTED things to go well, just because of how your company does things... and though I did not get to taste this time, I am pleased.

I told a long-time friend what I was sending to his daughter, with enough to share. I told him "These people make the best chocolates I have ever tasted... that it was basically sex in a box, given how good they make you feel."

The chocolates arrived and according to my friend, his daughter and his wife agreed they were "as good as promised!"

Given I had already told them to expect the best they had ever tasted before and the friend is quite literally a rocket scientist, this reserved reply from HIM would be OMG from most people.

Thanks for the same attention and care I've already gotten before from the Rockefeller Center location. Now I have a go-to chocolate vendor in the Windy City... closer to people I love that I might wish to send a special gift.

Delicious, as always

Chicago Teuscher's Gils handled all my questions about a number of gift deliveries quickly, efficiently, and happily. He made me feel taken care of which is the sort of treatment that makes me comfortable, trusting, and loyal to the store.
Thank you,
~Jennifer Gale Jones

sent these to my daughter-in-law for her birthday...have been doing so for years, but she was still delighted to receive them....again.

Very much enjoyed! I give it all 10! This is a best chocolate there is!